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Frequently Asked Questions

R bajie FAQ — straightforward answers to all your questions, right here

Registration, deposits, withdrawals, bonuses, games, or your account — whatever your question, find the answer below. Clear, simple English.

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Account & Registration 8 Questions

r bajieRegistration is completely free. You'll need: an active Bangladeshi mobile number, your full name and date of birth (must be 18+), a strong password, and a bKash, Nagad, or Rocket account. No bank account or credit card required.

r bajieRegistration takes just 2 minutes. Fill in the form → verify the OTP sent to your mobile → done! You can then make a deposit and start playing right away.

No. r bajiestrictly enforces a one-account-per-person policy. If multiple accounts are detected, all accounts will be permanently closed and any funds held may be forfeited.

on the Login page and click "Forgot Password?". An OTP will be sent to your registered mobile number — use it to set a new password. The entire process takes under 3 minutes.

KYC (Know Your Customer) is an identity verification process. r bajieonly mobile verification is needed to play, but your National ID or Passport must be verified before your first withdrawal — this is to keep your account secure.

to close your account r bajieLive Chat Support. Make sure to withdraw your balance before closing. We Responsible Gaming we support — including a self-exclusion program if you need it.

To change your mobile number, contact Support — your identity will be verified before any changes are made. Name changes are generally not possible as your name is tied to your KYC verification.

Five consecutive incorrect password attempts will temporarily lock your account. Use the "Forgot Password?" option or r bajie Reactivate your account via Live Chat Support.
Deposit & Payment 7 Questions

r bajiecurrently accepts three payment methods: bKash, Nagad & Rocket. These are Bangladesh's most popular mobile banking services, and deposits are processed instantly.

r bajieminimum deposit at is just ৳100. You can start with a small budget — that's one of the key advantages of r bajie.

Deposits are typically Instant — funds are credited to your balance within seconds to 2 minutes. If there's a network issue, it may take up to 15 minutes. If it still hasn't arrived after that, please contact support.

r bajie We don't charge any fees on deposits. However, bKash/Nagad/Rocket may apply their own service charges in accordance with their policies — this depends entirely on the payment provider.

First, check your transaction history in your bKash/Nagad/Rocket app. If the amount was deducted but r bajieIf it hasn't arrived, contact live chat with your transaction ID and we'll resolve it promptly.

Daily deposit limits depend on your account level and KYC status. For full details, visit r bajie Contact Support.

Yes, on your first deposit 150% Welcome Bonus credited automatically. To receive future promotional bonuses, visit the Latest Promotions Visit the page.
Withdrawals & Payouts 6 Questions

r bajiewithdrawals are typically processed within 1 hour. Verified KYC accounts are processed even faster. During peak hours, it may take up to 24 hours.

r bajieMinimum withdrawal at - ৳500. This ensures every withdrawal is processed efficiently.

Yes, KYC verification (National ID or Passport) is required before your first withdrawal. It's a one-time process that permanently secures your account.

Withdrawals are sent to the bKash/Nagad/Rocket account linked to your registered mobile number. To change your payment number, contact Support — it will be updated after identity verification.

If pending for more than 24 hours r bajiecontact -'s Live Chat with your transaction ID. We'll investigate promptly and resolve the issue.

Bonus funds cannot be withdrawn directly. Each bonus has a wagering requirement — only after placing the specified amount in bets will your bonus winnings become withdrawable. For details Terms & Conditionsto find out more.
Bonuses & Promotions 7 Questions

r bajieupon registering and making your first deposit at 150% Welcome Bonus You will. For example, a ৳100 deposit earns a ৳150 bonus, giving you a total balance of ৳250. The bonus is credited automatically.

A wagering requirement means you must place bets a set number of times using your bonus funds before withdrawing. For example, a 5x wagering requirement means you need to bet 5 times the bonus amount. Full details are listed in each bonus's terms and conditions.

friend r bajieRefer them — once they register and make a deposit, you'll receive a bonus. You can find your referral code in your profile. The bonus amount for each successful referral Promotions page here.

r bajie Cashback is paid weekly on net losses. It's typically credited to your account every Monday for the previous week. The percentage depends on your account tier.

r bajie- awards Loyalty Points on every bet you place. As your points accumulate, your VIP tier rises — unlocking exclusive bonuses, higher cashback, and a dedicated account manager. For details VIP page here.

r bajie's on the Voucher page you'll get the latest code. Enter it in the designated box at the time of deposit and the bonus will be applied automatically. Each voucher code can only be used once.

Yes, every bonus has an expiry date. If the wagering requirement isn't completed — typically within 7–30 days — the bonus will be cancelled. Always read the terms and expiry details as soon as you receive a bonus.
Games & Gaming 6 Questions

r bajie- offers slots, Live Casino (Baccarat, Roulette, Blackjack), Sports Betting, fishing games, table games, and much more. With 3,000+ games in total and new titles added every week. Popular Games on that page.

r bajieAll games use certified RNG (Random Number Generator) technology. Every outcome is completely random and never predetermined. Fairness is verified by independent third-party audits.

r bajie's jackpot is a progressive prize pool — a small portion of every bet accumulates over time. Any bet could win the jackpot, but the odds are random. For more details Jackpots page here.

The High Roller section features high-stakes games — designed for players who want to wager larger amounts. Any member with a high balance and completed KYC verification is welcome to participate. on the High Roller page View details.

Refresh the page and try again. Clear your browser cache. If the issue persists, contact support with the game name, time, and a screenshot via r bajie contact Live Chat. If a game disconnects mid-round, your bet will be refunded.

Yes! r bajie's Live Casino features real dealers hosting games via live streaming — delivering an authentic casino experience, right from your home.
Security & Privacy 5 Questions

Yes, r bajie uses 256-bit SSL encryption — the same technology used by banks. Your personal information and funds are fully protected. See our Privacy Policy read here.

No. r bajie never sells or shares your personal data without authorization. Information is only shared with third parties when required by law.

Go to Profile Settings and enable 2FA under the "Security" option. Mobile OTP-based 2FA protects your account whenever a login is attempted from a new device.

Change your password immediately. r bajie Contact Support — we'll temporarily lock your account and launch an investigation. Keeping your funds safe is our top priority.

You can set deposit limits, time limits, and self-exclusion under Profile Settings > Responsible Gaming. For more information Responsible Gaming that page.
Mobile App & Downloads 5 Questions

r bajie App Downloads page available — with separate links for Android and iOS. Once installed, simply log in with your existing account.

Yes, r bajie The app is completely free — no charges for downloading or installing. All you need is an internet connection.

The core experience is the same — same games, same bonuses, same balance. However, the app offers push notifications, faster loading times, and smoother mobile navigation. There may also be exclusive perks for app users.

On Android, check that "Unknown sources" or "Install unknown apps" is enabled. On iOS, you may need to configure Developer Trust settings. If you're still having trouble, r bajie Contact Support.

When a new update is available, you'll receive a notification when you open the app. Downloads Page You can also download the latest version from there. Always keep the app up to date — each update includes new features and bug fixes.
Quick Links
Register Enter Latest Promotions Popular Games VIP Program App Download Responsible Gaming
Get Help

If you can't find what you're looking for, our Support Team is available 24/7 to help.

Live Chat Avg. response time: 2 minutes
Email Support support@rbajie.ws
Support Hours 24 Hours, 7 Days, in Bangla
Most Frequently Asked

r bajie This FAQ page is updated regularly. If you can't find your question here, ask us directly via Live Chat — we'll reply in Bengali right away.

Why Choose r bajie

Why Millions of Bangladeshis Choose to Play at r bajie

Instant Deposit

Deposit to bKash, Nagad, or Rocket in just seconds — no waiting around.

150% Welcome Bonus

150% bonus on your first deposit — one of the highest offers available in Bangladesh.

Bengali 24/7 Support

Get help in Bangla, from agents who speak Bangla — instant solutions for any issue.

Bank-Grade Security

256-bit SSL encryption — your funds and data are protected with the highest level of security.

3,000+ Games

From slots to Live Casino, Sports Betting to fishing games — all on one platform.

Mobile App

Android & iOS apps — play anytime, anywhere.

Got your answers? Time to play!

Sign up at r bajie, claim your 150% bonus, and dive into thousands of games. Every question answered — all that's left is to get started.

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